Last Updated: [05.08.2022]
Personal Information We Collect
We collect the following types of personal information from you or your device:
- Contact information, such as your first and last name, business affiliation and address, email address, and mobile number;
- Account information, such as your username and password, user configurations, and usage information;
- Information from communications that we retain from any support requests you submit, questions you may send us about marketing, job opportunities, etc.; and
Third party sources. In certain cases, we combine personal information we receive from you with personal information we obtain from other sources, including:
- Third parties, such as business data providers and event co-sponsors.
- Public sources, such as company websites and social media platforms.
How We Use Personal Information
We will use your personal information for one or more of the following purposes:
- Provide you with the Services. We use your personal information to operate, maintain, and provide you with the Services. In particular, we will use your personal information to perform our contractual obligation towards you to allow you to create and use an account, browse the Services, and issue credits on the registry and buy or sell credits on the marketplace, and to contact you in case of any issue with your account.
- Provide you with support and to respond to your requests and complaints. If you reach out to us for support, we will perform our contractual obligation towards you by using your personal information to respond and resolve your queries and facilitate support.
- Communicate with you about our Services. It is in our legitimate interests to communicate with you about our Services including by sending you announcements, updates, security alerts, and support and administrative messages.
- Improve or monitor usage of our Services and to protect, investigate and deter against fraudulent, harmful, unauthorized or illegal activity. It is in our legitimate interests to improve and keep our Services safe for our users, which includes conducting troubleshooting, testing and research and to keep the Services secure.
- Monitor and analyze trends and use of our Services. It is in our legitimate interests to analyze the use of our Services.
- Personalize your use of our Services and our communications. It is in our legitimate interests to provide you with customized Services and communications that may be relevant or of interest to you.
- Direct marketing. Except where consent is required, unless you have opted out of receiving marketing communications, it is in our legitimate interests to use your personal information from time-to-time send you direct marketing communications as permitted by law, including, but not limited to, notifying you of special promotions, offers and events via email.
- Enforce our Terms and Conditions, to comply with legal obligations and to defend us against legal claims or disputes. It is in our legitimate interests to enforce and comply with our terms and policies, to ensure the integrity of our Services and to defend ourselves against legal claims or disputes.
- Create anonymous data. It is in our legitimate interests to create anonymous data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve our Services and to promote the Services.
We only rely on our legitimate interests when such legitimate interests are not overridden by your interests or privacy rights, and we ensure we comply with any request you make to exercise your rights.
How We Share Personal Information
We share personal information with:
- Service providers. Companies and individuals that provide services on our behalf or help us operate our Services (such as hosting, information technology, customer support, email delivery, and website analytics services).
- Professional advisors. Professional advisors, such as lawyers, auditors, bankers, and insurers, in the course of the professional services that they render to us.
- Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
- Business transferees. Acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale, or other disposition of all or any portion of the business or assets of, or equity interests in, Covalent, our subsidiaries or our affiliates (including in connection with a bankruptcy or similar proceedings).
How You Share Personal information on Covalent
Our Services allow you to share information with other users of the Covalent marketplace and the public. You should carefully consider what information you choose to share because you may not be able to delete it or control who has access to it.
- Covalent marketplace. When you establish an account on Covalent, you share certain information with other users on our Services. This information includes your name, business information, and other information listed in the “Personal Information We Collect” section.
- Blockchain technologies. Our Services allow you to engage in transactions on the blockchain. When you use engage in a transaction, your information will be stored by third parties and will be accessible to the public. Due to the nature of these technologies, even if you remove your information from our Services, you will not be able to delete information stored on the blockchain or control who has access to it.
Opt-out of marketing communications. You can opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the emails you receive from us. If you do so, you will continue to receive service-related and other non-marketing emails until you cease using our Services linked to those service updates.
Privacy rights. You have the right to submit requests about your personal information, depending on your location and the nature of your interactions with our Services:
- Access. Request that we provide the individual with information about our processing of the individual’s personal information and give the individual access to their personal information;
- Deletion. Request that we delete the personal information that we maintain about the individual;
- Correction. Request that we update or correct inaccuracies in the individual’s personal information;
- Transfer. Request that we transfer a machine-readable copy of the individual’s personal information to the individual or a third party the individual designates;
- Restriction. Request that we restrict the processing (including sharing) of the individual’s personal information, including the sharing of the information with our customers; and
- Objection. Object to our reliance on our legitimate interests as the basis of our processing of the individual’s personal information that impacts their rights.
To make privacy-related requests, please contact us at [email protected] We reserve the right to confirm the identity of the individual making a request before we respond to the request and to assess whether these rights apply to you. Additionally, applicable law can limit these rights, for example, by prohibiting businesses from providing certain sensitive information in response to an access request and limiting the circumstances in which they must comply with a deletion request. If we decline a request, we will explain why we took that action, subject to legal restrictions.
Our Services can contain links to websites and other online services operated by third parties. In addition, our content can be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of or representation that we are affiliated with any third party. We do not control websites or online services operated by third parties, and we are not responsible for their actions.
We employ a number of technical, organizational, and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe and we cannot guarantee the security of personal information.
Our Services are not intended for use by children under 18 years of age. If we learn that we have collected personal information through our services from a child under 18 without the consent of the child’s parent or guardian as required by law, we will delete it.
We retain personal information for as long as appropriate to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information, the purposes for which we process personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
Cross-Border Processing of Personal Information
If you provide us with your personal information when using the Services, then please note that we are headquartered in the United States. To provide and operate our Services, it is necessary for us to process personal information in the United States.
If we transfer personal information across borders such that we are required to apply appropriate safeguards to personal information under applicable data protection laws, we will do so. Please contact us for further information about any such transfers or the specific safeguards applied.
How to Contact Us
You can reach us by email at [email protected] or at the following mailing address:
Covalent Climate Tech, Inc.
3 Germany Dr Unit 4 1430
Wilmington, Delaware 19804
Notice to EU, UK and Swiss Residents
EU and UK Representatives.
If you would like to submit a complaint about our use of your personal information or our response to your requests regarding your personal information, you can contact us or submit a complaint to the data protection regulator in your jurisdiction. You can find your data protection regulator here.
What are cookies and similar technologies?
- Cookies are text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand activity and patterns, and facilitating online advertising.
- Local storage technologies, like HTML5, provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
- Web beacons, also known as pixel tags or clear GIFs, are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.
We, our service providers, and our advertising partners automatically log information about individual’s interactions with our services and communications, such as:
- Device information, such as computer or mobile device operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 3G), and general location information such as city, state, or geographic area.
- Online activity information, such as pages or screens viewed, how long individuals spend on a page or screen, the website they visited before browsing to our website, navigation paths between pages or screens, information about activity on a page or screen, access times and duration of access, and whether individuals open our marketing emails or click links within them.
We also can allow our advertising partners to collect this information through our website.
What types of cookies and similar technologies does Covalent use?
We use the following categories of cookies:
Essential. These cookies are necessary to allow the technical operation of our services (e.g., they enable you to move around on a website and to use its features).
Functionality / performance. We use these cookies to enhance the functionality and performance of the Services.
Analytics. We use these cookies to help us understand how our Services are performing and being used. Examples of the third party analytics cookies we use include Hotjar, Pardot, Amplitude and Google Analytics. Specifically, we use Google Analytics to collect information about how users use our Services, which we then use to compile reports that disclose trends without identifying individual visitors, and help us improve our Services. For more information on Google Analytics, click here. For more information about Google’s privacy practices, click here. You can opt out of by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout.
Advertising. We and our third-party advertising partners use these cookies to collect information about how you use our website and use that information to serve online ads that may be relevant to your interests. Please find examples of the third-party advertising cookies we use and links to their platform opt out pages in the following section.
You can also limit online tracking by:
- Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. Use the following links to learn more about how to control cookies and online tracking through your browser:
- Blocking advertising ID use in your mobile settings. Your mobile device settings can provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
- Using privacy plug-ins or browsers. You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery, or uBlock Origin, and configuring them to block third party cookies/trackers.
- Advertising industry opt out tools. You can also use these opt out options to limit use of your information for interest-based advertising by participating companies:
- Platform opt-outs. The following advertising partners offer opt-out features that let you opt out of use of your information for interest-based advertising:
Note that because these opt out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.
Do Not Track. Some Internet browsers can be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.